PRIVACY & SECURITY
Alphaschoolwear.com/.co.uk/.net is a trading name of Kids Kirby Ltd, a company registered in England and Wales. Company number: 06050816
Kids Kirby Ltd do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
We at (Kids Kirby Ltd) Alphaschoolwear.com understand how important it is to securely store any information that you provide. Alphaschoolwear.com uses a Secure Lock https:// connection to encrypt all data transmitted on our website Alphaschoolwear.com and Payments for goods are handled by third party payment providers, i.e Stripe Payments meaning that no credit or debit card details are stored on our website.
SHIPPING & DELIVERY
Alphaschoolwear.com is a trading name of Kids Kirby Ltd, a company registered in England and Wales. Company number: 06050816
Our delivery services are via Royalmail or Fedex courier upon delivery method selection by customer.
Free delivery select option available at checkout for Order value of £160 or more.
We at Alphaschoolwear.com know how important it is to receive your goods when you expect them, especially if you’ve ordered something for back to school. We aim to process and dispatch all orders within 3 to 5 working days. During July and start of August our delivery times are increased upto 14 days as being peak times. Alphaschoolwear.com allocate the delivery service to either Royalmail, Fedex courier service or our in-house Alpha Team.
Alphaschoolwear.com aim to meet these delivery times but during this busy periods deliveries may take a little bit longer. Occasionally circumstances outwith our control such as extreme weather conditions or delivery service vehicle breakdowns will mean that some deliveries may be delayed.
When you Purchase online from https://alphaschoolwear.com, you may return item(s) for refund, as due to sizing or wrong item(s) purchase, less package & postage charge (if paid per order) within 14days from receiving the items from alphaschoolwear.
Returns item(s) which are not in new condition(s) i.e tags, stickers missing or are detached from garment(s) will not be refunded.
Please Knowledge that to request an RMA number through email (contact address on invoice) , so that Alpha schoowear can authorise the return.
Customer refund will be processed within 3 business days of us receiving the (authorised RMA) items.